Celebrating 65 Years of "No Problem" Service


Blog posts of '2023' 'June'

JMI Pump Systems Establishes a Service Group for Contractor 24/7 Assistance

JMI Services LLC, a division of JMI Pump Systems, offers 24/7 support and service to contractors - whether in an emergency, onsite training, or installation help when the contractor’s own installers are not available.

“We’ve always been known for our product knowledge, pump system design assistance, and help with installations and troubleshooting,” said Mike Blum, owner of JMI Pump Systems. “This service group is taking it to the next level. Our skilled field service technicians are available 24/7 to call for troubleshooting help, and onsite assistance any day of the week.”

Calls for service that come in after regular business hours are mostly fielded by Mike himself, who then gets his service team fully involved when required and/or requested. “We can offer remote troubleshooting to help you rule out many of the more common pump problems. If we can’t help you fix it over the phone, we will promptly get you in touch with one of our technical team members, and if required, dispatch our service team with a fully stocked truck for pump system diagnostic and repair.”

The service truck is equipped with pumps (sump, effluent, sewage, grinders, etc.) valves, pipe, fittings, controls, and testing/diagnostic equipment. Also on board is a pressure washer for cleaning pits, pumps, and switches; and a tripod when needed to assist in a larger pump removal/install. “We can provide assistance in servicing everything from simple sump pump and battery backup installations through small lift stations,” he said.

Mike provided an example of this value-added service in new grinder applications. “We’ll deliver a basin and temporary cover to the contractor who will install at rough-in. When the contractor is ready for the pump, permanent cover, panel, and assorted components (“the guts”), we’ll cover that part of the installation. The electrician and plumber complete it by making the final connections and testing the system. It’s critical to note this teamwork provides the highest quality installation and provides labor savings to our ‘Partners in Pumping’” he said.

“Through JMI Services LLC, we are providing value-added service to our plumbing and mechanical contractor customers, which further differentiates us from the pump in a box supply house or big box store. We want the plumbers to know we are of service to them and will help them with any pump system – even if it was purchased from someone other than its parent company - JMI Pump Systems.”

He emphasized that JMI Service’s customer is the contractor and not the end user. “We are onsite on behalf of our customer – the professional contractor. We do not solicit business directly to end users. We bill the contractor; the contractor bills their customer. Again - we are there on behalf of the contractor; not there to compete with them.”

Mike notes most service calls are scheduled to take place during the work week (M-F, 7 a.m. -4 p.m.), but after hours and weekend assistance is available in an emergency. “If our customer needs us – No Problem!” he said.

For more information on JMI Services LLC, contact Mike Blum at 262-253-1353 or mike@jmipumps.com.

Solve Clogging with High-Performance Chopper Pump

Chopper pumps are designed to chop and macerate solids in wastewater applications including mop heads, pantyhose, wood, bottles, metal cans, and other solids larger than three inches.

Our best selling chopper pump is the Deming Demersible from Crane Pumps and Systems, which provides superior solid size reduction, high reliability, ease of servicing, and low life cycle costs.

The open center cutter design and hydraulics prevent solid build up around the pump and in the volute and impeller passageways, allowing the chopped solids to pass without any clogging.

The slicing blade and striker plate made from heat treated 440C stainless steel maintain their sharpness over and retain excellent solid size reduction capability. Plus, the blades last for a minimum of seven to eight years, minimizing the need for replacement. All wear items, including striker plate, slicing blade, bearings, and mechanical seals can be replaced in less than 30 minutes, saving you and your customer time and money. Its Plug-n-Play quick disconnect cord and large lifting ball make it easy to remove and service the pump from the pit.

An element that makes this product unique is its envie3 motor, with the platform's ability to continuously run in air meaning that its minimum required submergence is significantly lower than the competitions. This allows you to set floats lower, resulting in more regular turnover of the lift station, less FOG buildup, and less chance for the station going septic.

The envie3 high efficiency air-filled motor comes without application limitations. Its patent pending, closed loop glycol cooling system keeps motors stress-free, even in the most demanding applications, including shallow wells, high water tables, and rocky terrain. To maximize flexibility, the envie3’s air-filled motor option is available in both vertical and horizontal configurations. This premium efficient IE3 motor delivers significant energy savings and is easy to service.

Deming Demersible chopper pumps are available in standard and explosion proof models in 3-, 4-, 6-, 8- and 10-inch discharge sizes ranging from 3 to 150 hp with flows up to 5,000 gpm.

The Deming Demersible is ideal for demanding applications including trailer parks, hospitals, prisons, retirement communities, daycare centers, truck stops, mixed-use buildings, and RV parks.

No matter your pumping applications or needs, you can depend on our expert staff to help choose the right solution for you. For more information, contact Your Partners in Pumping at 262-253-1353 or sales@jmipumps.com.